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WaterResolvedPosted yesterday
Camuy

Pumping restored at El Maestro tank, Camuy

Pumping from the El Maestro tank to the Zanjas and Yeguada sectors in Camuy has resumed operation, with gradual restoration of service.

Restoration: Service restoration will be gradual in Yeguada, Membrillo, Camino Las Flores, Abra Honda, Puente, Zanjas, PR-486 and surrounding communities.
Affected areas: Yeguada, Membrillo, Camino Las Flores, Abra Honda, Puente, Zanjas, PR-486 and surrounding communities in Camuy
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No service? What to doHow to report it and where to turn.

Water

Report to AAA · 787-620-2482AAA app / portal
  1. Call AAA at 787-620-2482 (or report it in the app / portal) and write down your querella (case) number.
  2. Save that number along with the date and time you reported.
  3. AAA has about 30 days to respond formally.
  4. If it isn't resolved, file a complaint with the OIPC: 787-523-6962.
  5. Safety: during a boil-water advisory, boil water for 1 minute; store water for drinking and cooking.

Power

Report to LUMA · 1-844-888-5862miLUMA app / portal
  1. Report to LUMA at 1-844-888-5862 (or in the miLUMA app / portal) and note your case number.
  2. Downed lines or sparks: treat it as an emergency, stay clear, and call the same number.
  3. LUMA posts restoration estimates for outages affecting more than 500 customers.
  4. If your complaint isn't resolved, file with the OIPC: 787-523-6962.
  5. Safety: never touch downed lines; run generators outdoors and ventilated (carbon-monoxide risk).

Reference info from official sources. Confirm details with AAA, LUMA, or the OIPC.