Agua y luz · Puerto Rico

¿Hay Servicio?

Updated 2 minutes ago

Know in seconds whether your town has water and power.

Live, from official AAA and LUMA sources.

See your area's status
Choose your municipio or use your location.
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No service? What to doHow to report it and where to turn.

Water

Report to AAA · 787-620-2482AAA app / portal
  1. Call AAA at 787-620-2482 (or report it in the app / portal) and write down your querella (case) number.
  2. Save that number along with the date and time you reported.
  3. AAA has about 30 days to respond formally.
  4. If it isn't resolved, file a complaint with the OIPC: 787-523-6962.
  5. Safety: during a boil-water advisory, boil water for 1 minute; store water for drinking and cooking.

Power

Report to LUMA · 1-844-888-5862miLUMA app / portal
  1. Report to LUMA at 1-844-888-5862 (or in the miLUMA app / portal) and note your case number.
  2. Downed lines or sparks: treat it as an emergency, stay clear, and call the same number.
  3. LUMA posts restoration estimates for outages affecting more than 500 customers.
  4. If your complaint isn't resolved, file with the OIPC: 787-523-6962.
  5. Safety: never touch downed lines; run generators outdoors and ventilated (carbon-monoxide risk).

Reference info from official sources. Confirm details with AAA, LUMA, or the OIPC.

Recently closed

These notices are no longer listed by the source. That's not a confirmation service is back.

How we know

  • Official sources only: AAA and LUMA.
  • By municipio, with a link to the original notice.
  • Independent. Not affiliated with AAA or LUMA.

Made by people who also lose water.

We piece this together from public AAA and LUMA notices, so it won't catch everything or always be instant. When it really matters, confirm with AAA or LUMA directly.