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WaterRestoringPosted yesterday
Arecibo

Pipe repair completed in Islote, Arecibo

Repair of a 12-inch pipe in Islote, Arecibo has been completed, and water service is being restored gradually in the area.

Restoration: Gradual restoration of service to customers in Islote and surrounding communities.
Affected areas: Islote and surrounding communities, Arecibo
Cause: Repair of a 12-inch diameter pipe in Islote.
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No service? What to doHow to report it and where to turn.

Water

Report to AAA · 787-620-2482AAA app / portal
  1. Call AAA at 787-620-2482 (or report it in the app / portal) and write down your querella (case) number.
  2. Save that number along with the date and time you reported.
  3. AAA has about 30 days to respond formally.
  4. If it isn't resolved, file a complaint with the OIPC: 787-523-6962.
  5. Safety: during a boil-water advisory, boil water for 1 minute; store water for drinking and cooking.

Power

Report to LUMA · 1-844-888-5862miLUMA app / portal
  1. Report to LUMA at 1-844-888-5862 (or in the miLUMA app / portal) and note your case number.
  2. Downed lines or sparks: treat it as an emergency, stay clear, and call the same number.
  3. LUMA posts restoration estimates for outages affecting more than 500 customers.
  4. If your complaint isn't resolved, file with the OIPC: 787-523-6962.
  5. Safety: never touch downed lines; run generators outdoors and ventilated (carbon-monoxide risk).

Reference info from official sources. Confirm details with AAA, LUMA, or the OIPC.