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WaterActive outagePosted yesterday
Utuado
Water outage due to leak repair in Utuado
A crew is repairing a leak in the urban distribution network of Utuado, causing a water service interruption in the urban zone and surrounding communities.
Restoration: No restoration estimate provided; service will be restored once repair work is completed.
Affected areas: Urban zone of Utuado and surrounding communities
Cause: Reported leak in the urban distribution network.
No service? What to doHow to report it and where to turn.
Water
Report to AAA · 787-620-2482AAA app / portal →- Call AAA at 787-620-2482 (or report it in the app / portal) and write down your querella (case) number.
- Save that number along with the date and time you reported.
- AAA has about 30 days to respond formally.
- If it isn't resolved, file a complaint with the OIPC: 787-523-6962.
- Safety: during a boil-water advisory, boil water for 1 minute; store water for drinking and cooking.
Power
Report to LUMA · 1-844-888-5862miLUMA app / portal →- Report to LUMA at 1-844-888-5862 (or in the miLUMA app / portal) and note your case number.
- Downed lines or sparks: treat it as an emergency, stay clear, and call the same number.
- LUMA posts restoration estimates for outages affecting more than 500 customers.
- If your complaint isn't resolved, file with the OIPC: 787-523-6962.
- Safety: never touch downed lines; run generators outdoors and ventilated (carbon-monoxide risk).
Reference info from official sources. Confirm details with AAA, LUMA, or the OIPC.